Nau mai, haere mai! Welcome to Whitireia!
Online Learning Centre staff extends a warm welcome to all new and returning students.
Below are some pointers to help ease your way into the Whitireia environment:
- Logging in: Your Username and Password
- A student guide to accessing Whitireia NZ Systems
- Whitireia Online (Moodle): Quick Start Guide
Emails sent from Whitireia Online (Moodle)
For people using cloud based email services such as Gmail, Yahoo, MSN, Hotmail etc, you may find that some email messages being sent from your courses on Moodle do not seem to make it to your email inbox folders. This is due to your email providers spam filtering system, recognising emails sent from Moodle as spam/jumk mail. Check your spam/junk mail folders to see if emails are being marked as spam. You should be able to add these emails to your "trusted" list so that they appear within your inbox in future. Alternatively you may choose to use your Whitireia student email address instead. For assistance using your Whitireia student email contact ICT Services (see Key contacts below).
Key contacts
We recognise that the first few weeks can be a little daunting while you find your feet. Below is a list of key contacts that can help you on your way:
Information and Enrolments Centre (IEC)
Email: info@whitireia.ac.nz
Phone: 0800 944 847
If you need help with any part of the enrolment process, contact IEC.
Information Communications Technologies Services (ICT)
Email: helpdesk@whitireia.ac.nz
Phone: 0800 944 847 ext 3783
ICT Services are responsible for the ICT systems at Whitireia NZ. Contact ICT Services if you need help logging in or if something is not working as you expect.
Online Learning Centre (OLC)
Email: online@whitireia.ac.nz
Phone: 0800 944 847 ext 3201
Whitireia Online Support site
The Online Learning Centre are responsible for flexible teaching and learning initiatives and strategies for Whitireia NZ. OLC can also provide you with help if you are unable to login to Whitireia Online or require technical assistance while using Whitireia Online and other flexible technologies.
Whitireia Library
Email: library@whitireia.ac.nz
Phone: 0800 944 847 ext 3105
Contact the library if you need help with any Library service including access to the online databases.
We wish you all the best with your study.